parallax background

Return Merchandise Authorization: Easy Returns with Quest

Understand the RMA Process for Seamless Returns and Exchanges

Follow the Steps to Initiate Your Return

At Quest, we aim to ensure you’re completely satisfied with your purchase. If for any reason you’re not, our Return Merchandise Authorization (RMA) process makes returns and exchanges hassle-free. We want to make sure your experience with us is smooth and convenient, from the moment you receive your product to the return process.

Have questions?

How to get started

1

Check Eligibility

Ensure your product is in new, unused condition, within 30 days of purchase, with proof of purchase.
2

Submit RMA Request

Complete the form with product details and reason for return, including proof of purchase.
3

Support Review

Our team will review your request and respond within 3-5 business days with next steps.
4

Return Authorization

If approved, you’ll receive an RMA number and return instructions.
5

Return Processing

After inspection, we’ll process your refund or exchange and confirm once finalized.

Start Your RMA Process

If you believe your product is eligible for return, simply fill out the form below to get started. Once submitted, our support team will review your request and provide the next steps. We're here to assist you throughout the entire process, ensuring a smooth and hassle-free return.

Name(Required)
Address(Required)
This field is for validation purposes and should be left unchanged.